Click here for the Parcelforce tracking page
Click here for the Hermes tracking page
Where's My Tracking Code?
The tracking code will not be available until your order has been despatched.
When your order has been despatched, you will find your tracking information in your account page. Click My Orders and then click View Order to you find the order you would like to track.
Next, click Order Shipments. Within this tab, you will see a tracking number. Clicking Track This Shipment will give you additional courier information.
In some cases, your order may be split into several deliveries. When this happens, you will be allocated multiple tracking codes so that you can track each parcel.
Delivery and Carriage Charges
Standard Delivery on all regular orders is FREE of charge.
Carriage for large equipment (e.g. Kilns) will be quoted prior to ordering.
Standard Delivery Times
For Dublin allow 3-5 working days for delivery. For all other areas allow 5-7 working days for delivery. During busy periods and for very large orders, delivery times may increase. Please contact us if delivery time is a concern.
Weekday 3 Day Guaranteed Delivery Service
Guaranteed 3 Day delivery from date of order is available at a charge of €9.99 per order. Orders for 3 Day Delivery must be received before 12 noon. This 3 Day service is guaranteed in all regions.
Palletised orders and orders for large equipment are excluded from this service.